Terms & Conditions

Welcome to ChiragExports. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By placing an order or browsing our site, you agree to these Terms.

1. About Us

ChiragExports is an Indian export company offering handicrafts, textiles, spices, home decor, jewellery, and gifts to customers worldwide. References to "we", "us", or "our" refer to ChiragExports.

2. Eligibility

You must be at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian, to place an order or enter into a contract with us.

3. Product Information

We strive to display product colours, sizes, and specifications as accurately as possible. As many of our products are handcrafted, minor variations are normal and add to their unique character. They are not considered defects.

4. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable taxes. International orders may be subject to additional duties and taxes at the destination country, which are the buyer's responsibility. We accept secure online payments and cash on delivery where available.

5. Order Acceptance

Your order constitutes an offer to buy. We reserve the right to accept or decline any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraudulent activity.

6. Shipping

Shipping timelines, courier partners, and customs procedures are described on our Shipping & Delivery page. We are not liable for delays caused by carriers, customs, or events beyond our reasonable control.

7. Returns & Refunds

Refunds and returns are governed by our Refund Policy.

8. Intellectual Property

All content, photographs, designs, logos, and trademarks on this website are owned by or licensed to ChiragExports. You may not reproduce, distribute, or use them without our written consent.

9. Limitation of Liability

To the maximum extent permitted by law, ChiragExports shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the site constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, please contact us at info@chiragexports.online or via our contact page.